Website Policies & Legal Information
Last Updated: September 25, 2026
Tides of Change Behavioral Health Services, LLC (“Tides of Change,” “we,” “our,” or “us”) respects your privacy and is committed to providing clear information about the use of this website. This page outlines our website terms, privacy practices, and important information related to communications and behavioral health services.
By accessing or using this website, you agree to the terms described below.
Privacy Policy
Tides of Change may collect information that you voluntarily provide through this website, including when you submit an appointment inquiry, contact our office, sign up for communications, or otherwise provide information through an online form.
Depending on how you use the website, this information may include your name, email address, telephone number, and other information you choose to provide.
We may also collect limited technical information automatically through website analytics or similar technologies, such as browser type, device type, referring pages, pages visited, and general website usage information.
We use information collected through this website to respond to inquiries, provide requested information, coordinate services, improve our website, maintain website security, and support the operation of our practice.
We do not sell your personal information.
Health Information & HIPAA
Tides of Change is a behavioral health practice and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) in connection with protected health information created or maintained as part of providing healthcare services.
However, not every interaction with a healthcare provider’s public website is necessarily governed by HIPAA.
Please avoid submitting highly sensitive clinical information through general website forms unless the form specifically indicates that it is intended for that purpose.
Once you become a client, information related to your care will be handled in accordance with applicable privacy laws and the privacy practices provided to you by Tides of Change.
Website Forms & Electronic Communication
Submitting an appointment inquiry or contact form does not establish a therapist-client relationship or guarantee an appointment.
Electronic communication carries inherent privacy and security risks. While we take reasonable steps to protect information submitted through our website, no method of internet transmission can be guaranteed to be completely secure.
Please do not use general website forms, email, social media, or other non-emergency electronic communication to communicate urgent or emergency mental health concerns.
Emergency & Crisis Disclaimer
This website is not monitored continuously and should not be used for emergencies or crisis support.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health, suicide, or substance use crisis in the United States, you may call or text 988 to connect with the 988 Suicide & Crisis Lifeline.
No Therapist-Client Relationship
The information provided on this website is intended for general informational purposes only.
Viewing this website, communicating with Tides of Change through the website, or submitting an appointment inquiry does not create a therapist-client, provider-patient, or other professional treatment relationship.
A professional relationship is established only after appropriate intake procedures have been completed and services have formally begun with a Tides of Change provider.
No Medical or Mental Health Advice
Content on this website is educational and informational and should not be considered individualized medical, psychological, psychiatric, diagnostic, or therapeutic advice.
Information provided on this website is not a substitute for evaluation, diagnosis, treatment, or advice from a qualified healthcare professional who is familiar with your individual circumstances.
If you have questions about your mental or physical health, please consult an appropriate licensed professional.
Insurance & Payment Information
Information regarding insurance participation, benefits, coverage, reimbursement, and payment is provided for general informational purposes.
Participation with an insurance company does not guarantee that a particular service, clinician, diagnosis, or appointment will be covered under your individual plan.
Insurance benefits and requirements vary by plan and may change. Clients are encouraged to confirm benefits directly with their insurance carrier when appropriate.
Tides of Change will provide information regarding expected service costs in accordance with applicable law, including requirements of the No Surprises Act when applicable.
Telehealth
Telehealth services may be available to eligible clients depending on clinician licensure, client location, clinical appropriateness, insurance requirements, and other applicable laws or regulations.
The availability of telehealth information on this website does not guarantee that virtual services are appropriate or available for every prospective client.
Website Terms of Use
You may use this website for lawful, personal, and informational purposes.
You agree not to interfere with the operation or security of the website, attempt to gain unauthorized access to any portion of the website, use the website for unlawful purposes, or reproduce or distribute protected website content without permission.
We reserve the right to modify, suspend, or discontinue any portion of the website at any time.
Intellectual Property
Unless otherwise stated, the text, branding, graphics, design elements, and original materials appearing on this website are owned by or licensed to Tides of Change Behavioral Health Services, LLC and are protected by applicable intellectual property laws.
You may view and access website materials for your personal, noncommercial use.
Website content may not be copied, reproduced, modified, republished, distributed, sold, or used commercially without prior written permission, except where otherwise permitted by law.
Third-Party Websites
This website may contain links to third-party websites or services for convenience or additional information.
Tides of Change does not control third-party websites and is not responsible for their content, availability, security, accessibility, or privacy practices.
The inclusion of a third-party link does not necessarily constitute an endorsement of that website, organization, product, or service.
Cookies & Website Analytics
This website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site, improve website performance, and maintain security.
Some technologies may be provided by third-party services used to operate or analyze the website.
You may be able to manage certain cookie preferences through your browser settings or through any cookie-management tools provided on this website.
Disabling certain cookies may affect website functionality.
Email & Newsletter Communications
If you voluntarily subscribe to a newsletter or other non-clinical email communications from Tides of Change, we may use the email address you provide to send those communications.
You may unsubscribe from marketing or newsletter emails using the unsubscribe option provided in those messages.
Clinical and administrative communications related to services may be handled separately and are not considered marketing communications.
Accessibility
Tides of Change is committed to making its website reasonably accessible to visitors, including individuals with disabilities.
If you experience difficulty accessing information on this website or need assistance obtaining information in another format, please contact our office so we can assist you.
Accuracy of Website Information
We make reasonable efforts to keep information on this website accurate and current. However, clinician availability, services, insurance participation, fees, locations, policies, and other practice information may change.
Website information should not be interpreted as a guarantee regarding availability, eligibility, insurance coverage, treatment outcomes, or any particular service.
Please contact Tides of Change directly for the most current information.
Limitation of Liability
To the fullest extent permitted by applicable law, Tides of Change Behavioral Health Services, LLC is not responsible for losses or damages arising solely from reliance on general information presented on this website or from temporary interruption or unavailability of the website.
Nothing in these terms is intended to limit rights or protections that cannot lawfully be limited.
Changes to These Policies
Tides of Change may update these website policies periodically to reflect changes in our practices, technology, services, or applicable requirements.
When changes are made, the “Last Updated” date at the top of this page may be revised.
Continued use of the website after an update constitutes acceptance of the revised website terms to the extent permitted by law.
Contact Tides of Change
Questions about this website, these policies, or our privacy practices may be directed to:
Tides of Change Behavioral Health Services, LLC
1600 Sixth Ave., Suite 103
York, PA 17403
1406 Third Ave.
York, PA 17403
Phone: 717-973-6786
Email: info@tidesofchangebehavioralhealth.com
For questions specifically involving your clinical records, privacy rights as a client, or protected health information, please contact Tides of Change directly using the contact information provided by the practice.